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Visitor management for residential properties

Your visitor arrives. The gate knows who’s expecting them.

The resident creates the invitation and shares it. The visitor presents their QR code, with no Gately account or app. The concierge scans it: the invitation is verified and the decision recorded.

✓No app for the visitor✓Every decision on record for the property manager
One invitation, start to finishDemonstration data
  1. Resident · B-1213:05
    Invitation created
  2. Visitor13:06
    Pass received on WhatsApp
    Example QR for a Gately invitation
    Visitor pass
    Omar O.
    Today · 14:00–20:00
    Scanned at the gate
  3. Concierge14:32
    Invitation verified
    Entry recorded
  4. Property manager14:32
    Added to the residence history
When arrival becomes complicated

Without clear context, calls multiply and frustration grows on both sides of the gate.

The concierge has to call to confirm the context of the visit.

Information moves between messages, calls and different people.

After the visit, the decision made is difficult to retrieve.

A three-part journey

Invite, verify, record

01

The resident prepares the visit

They create a digital invitation for their visitor and share the pass.

02

The visitor presents the QR

They receive a link or pass to present on arrival, without a Gately account.

03

The concierge scans the QR

Gately verifies the invitation and automatically records the scan result.

Reception kiosk · Planned for residences

Prepare for unannounced visitors, too.

We plan to adapt the kiosk for residences: visitors will be able to enter their visit details, then the concierge will take over with the resident concerned. The journey will be adapted to the home being visited and the residence’s procedures.

Planned for Gately Residential; not yet available. Scope and availability date are still to be defined.

Let’s talk about your residence

The planned journey

  1. 01The visitor enters their details
  2. 02The concierge takes over
  3. 03The resident is contacted
Product demonstration

The Residential journey in 60 seconds

See how an invitation is created, shared and then verified at the gate.

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French-language film with embedded French captions.

Read the demonstrated workflow

The resident creates an invitation and shares it on WhatsApp. The visitor receives a pass and presents its QR code. The concierge verifies the invitation; an expired invitation shows a refusal and its reason. The property manager reviews recorded activity, and the resident can find the history for their unit.

The people involved

Resident, concierge, property manager: each has a role

Residents and owners

Prepare and share

Create an invitation and send visitors the information they need for arrival.

Concierges

Scan and verify

Scan the QR presented at the gate. Gately verifies the invitation and automatically records the result.

Property managers

Activity that is
easier to review

Review recorded entry decisions in the context of the residence and its units.

✓Visit and unit context✓Recorded decision and time✓Views adapted to the authorized role

Preview with demonstration data.

Residence activityPreview
23
Decisions today
7
Active invitations
2
To review
TimeUnitVisitorDecision
14:32B-12Karim B.Entry
13:18A-04DeliveryEntry
11:54C-07VisitorDenied
10:07A-11Fatima Z.Entry

Shared spaces at your site

Book the residence’s shared spaces, too.

Residents can book the spaces offered by their residence: a meeting room, coworking area, gym or padel court. When a booking includes guests, Gately connects the journey to their invitations and arrival.

  • Meeting room
  • Coworking area
  • Gym
  • Padel court

Available spaces depend on the facilities at your site.

Residential pricing

One annual subscription per residence

1 to 50 units
4 700
MAD incl. tax / year
From 8 MAD incl. tax / unit / month
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51 to 150 units
6 900
MAD incl. tax / year
From 4 MAD incl. tax / unit / month
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151 to 300 units
10 500
MAD incl. tax / year
From 3 MAD incl. tax / unit / month
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Annual subscription invoiced upfront.Standard setup included.

More than 300 units? Request a quote

Several residences? Preferential pricing for committed deployments.

A Seasonal plan of up to four consecutive months is available on request.

A free, assisted 15-day trial starts at actual go-live and is offered after qualification. The annual price is communicated before the trial and there is no automatic paid conversion.

Frequently asked questions

What to know before a demonstration

Is the reception kiosk available for residences?

Not yet. An adaptation for Gately Residential is planned to support unannounced visitors, with the concierge taking over with the resident. Scope and availability date are still to be defined.

Does the visitor need to install Gately?

No. They receive a link or QR pass to present on arrival, without a Gately account.

How does verification work at the gate?

The concierge scans the QR presented by the visitor. Gately verifies the invitation and automatically records the scan result.

Is Gately Residential visitor management software?

Yes. Gately Residential is visitor management software and visitor-access management for professionally managed residential properties, focused on invitations, QR verification at the gate and recorded entry decisions.

Do the three prices include different features?

No. Gately Residential is one product billed per residence. Price depends only on the number of units.

Is there a plan for seasonal residences?

Yes. A Seasonal plan of up to four consecutive months is available on request. Contact us for the terms and price.

How does the trial work?

The free trial lasts 15 days from actual go-live. It is offered after qualification, assisted by Gately and never converts automatically to a paid plan.

Is setup included?

Standard setup is included. Exceptional migrations, repeated on-site training, custom work and physical interventions are quoted separately.

Getting started

An assisted start

Standard setup prepares the residence before the 15-day trial begins.

01
Step 1

Demonstration and qualification

We review the residence context and present the applicable annual price.

02
Step 2

Configuration

The residence, its access points and initial data in a supported format are prepared.

03
Step 3

Go-live

The relevant roles are assisted before operations begin.

Step 4

Trial in real conditions

The 15 days begin at actual go-live, with follow-up from Gately.

Let’s explore how to organize visits in your residence.

In 30 minutes, we’ll walk through the product and the starting conditions for your residence.

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