Scattered information
Invitations, messages and instructions can remain spread across several people and tools.
Gately Business
For property managers and FM operators of multi-tenant sites.
Your tenants invite. Reception knows who’s coming, and for whom.
Gately Business connects tenant companies, reception, security and site management around invitations and visits.
For multi-tenant office buildings and business parks with shared reception or security.
One visit, start to finishDemonstration data
- Tenant · Cabinet Idrissi08:40Youssef A.’s visit announcedInvitation
Youssef A.
- Shared reception09:006 visits expected across 3 companies
- 2
- 3
- 1
- Reception and security10:24Youssef A. expected on the 5th floorArrival recorded
- Site management10:24Visit added to site activity
Product demonstration
Gately Business in 60 seconds
Follow a visit from invitation to reception and site activity records.
French-language film with embedded French captions.
Read the demonstrated workflow
The tenant company prepares invitations and reception finds expected visits. On arrival, the QR code is scanned, the invitation is verified and the arrival is recorded. The film also shows a recurring service provider and site management reviewing activity. Gately complements existing reception procedures and access control.
The need
When information does not flow, reception loses context.
At a multi-tenant site, one arrival can involve the company being visited, reception, security and building management. When each party works from different information, checks multiply and responsibility becomes less clear.
Last-minute checks
Reception or security may need to find the host and visit context while the visitor waits.
Incomplete visibility
Site management struggles to obtain a coherent view of arrivals, departures and visits with no recorded exit.
The journey
From invitation to reception and follow-up.
Three steps to coordinate visits between the tenant company and site teams.
01
Prepare visits
The tenant company creates and shares invitations.
02
Welcome visitors
Reception finds the expected visit and verifies the QR code.
03
Review activity
The manager reviews the information recorded within their permitted scope.
Reception kiosk · Visitors without an invitation
An unexpected arrival. A reception team ready to take over.
Without a prior invitation, visitors enter their details on their phone using the QR displayed at reception, or directly on the kiosk. Your team receives the form, checks the information and handles the request with the company being visited.
The visitor introduces themselves. Your team stays in charge of admission.
See this journey in a demo
Visitors start on their own phone.
They scan the displayed QR and enter their visit details. Direct entry on the kiosk remains available without a phone.
Reception receives the forms and takes over.
Your team sees the company and host, identifies expected visitors and handles unannounced arrivals.
Gately interfaces captured with demonstration data · in French.
- 01
The visitor introduces themselves
They choose the company, identify their host if known, and enter their contact details and purpose.
- 02
Reception takes over
The form arrives at the reception desk. Your team reviews it before contacting the host.
- 03
The response is followed up
Reception follows the response, or lack of response, and applies the site’s procedures.
- 04
The decision is recorded
Reception records admission or refusal. Completing the form does not authorize entry.
Coordinated roles
Everyone acts with the right context, at the right time.
Invitation
Tenant employee
Prepares and shares invitations for expected visitors.
Tenant scope
Tenant company
Manages its users and visits without accessing another tenant’s data.
Arrival
Reception
Finds expected visitors and handles walk-ins according to the site procedure.
Decision
Security
Checks the relevant information and records entry decisions and exit events.
Operations
Property or FM management
Configures the operating scope and reviews authorised activity across a building or portfolio.
Everyday situations
When a visit takes a different path.
Teams follow site procedures and keep a record of the decision and its context.
Walk-in visitor
Visitors complete their form using the displayed QR or on the kiosk. Reception reviews it, handles the request and records the decision.
Recurring service provider
The same journey, with a validity period and information suited to the work.
Missing exit
Identify visits with no recorded exit. A manual or system closure remains distinct from an observed departure.
Depending on your site
Running a headquarters or a coworking space instead?
Workplace and site managers
For headquarters and offices
Employees prepare their invitations. Reception finds the announced visits before welcoming your guests.
Explore the office journeyCoworking and shared office operators
For coworking & business centres
Your users book a space and invite their guests. Reception takes over when they arrive.
Explore the coworking journeyDeployment
With the resources already in place on site.
Gately Business works with equipment already present on site: a reception computer, a dedicated smartphone or a QR reader connected to a reception workstation. The platform coordinates information and operational decisions without controlling barriers, doors or turnstiles.
For enterprise scopes, Gately can study a dedicated deployment on your infrastructure, according to your technical, operational and data-protection requirements.
1Tablet kiosk: a displayed QR for phone entry, or direct entry in full mode.
2Web and mobile for tenant-company employees.
3Reception workstation with a USB QR reader or dedicated smartphone for reception and security.
4An operational view for authorised managers.
Pricing
Quote-based pricing, adapted to your site
Gately Business is priced on quote. The price depends on the number of offices and users, whether it is a building, a headquarters, a campus or a portfolio of sites.
The quote depends on
- Number of offices
- Number of users
Frequently asked questions
Understanding the Gately Business scope
What types of sites is Gately Business designed for?
Gately Business is primarily designed for multi-tenant office buildings and business parks operated by a property manager or FM operator. A headquarters or campus can also be considered according to its operating model.
Is Gately Business a visitor management system?
Yes. Gately Business is a visitor management system for professional sites with shared reception or security. It coordinates invitations, arrivals, service providers and visit records without managing employee attendance or controlling physical access equipment.
Does the visitor need to install an app?
No. Visitors receive the necessary information and present their link or QR on arrival, without creating a Gately account.
Do reception or security agents need to use their personal phones?
No. Gately Business can be used from a reception workstation with the web app open and a connected QR reader, or from a dedicated device provided or managed by the site.
Do existing access systems need to be replaced?
No. Gately Business works with existing reception equipment, dedicated smartphones or connected QR readers. It does not control barriers, doors or turnstiles.
How are unannounced visitors handled?
Visitors can enter their details on their phone using the QR displayed at reception, without an account or app, or directly on the kiosk in full mode. Reception reviews the form and takes over the request before the host is contacted. The team then records the decision following the site’s procedures.
Does the kiosk replace the reception team?
No. The kiosk helps visitors complete their form on a tablet or on their phone using a QR displayed on screen. An internet connection and a reception team are still required. Neither the form nor the host’s response opens a door.
How are recurring service providers handled?
They use the same visit model as other visitors. Their journey can include recurring validity, the service company, purpose and supporting documents configured by the site.
How are missing exits handled?
A scanned exit is recorded as an observed event. When an exit is missing, the session can be reconciled manually or closed by the system without being presented as an observed departure.
Does Gately Business work offline?
No. The MVP scope is online only. If connectivity is lost, the site retains its manual reception and admission procedure.
Can Gately be deployed on our own infrastructure?
For enterprise scopes, Gately can study a dedicated deployment on your infrastructure, according to your technical, operational and data-protection requirements. The scope is defined with your teams before a proposal.
How much does Gately Business cost?
Gately Business is priced on quote. The price depends on the number of offices and users on the site, whether it is a building, a headquarters, a campus or a portfolio of sites.
Let’s discuss your site
Let’s explore how to organize visits on your site.
In 30 minutes, we’ll walk through the product using your reception points, tenant companies and current procedures as a starting point.